Being assertive is being clear about your opinions, wants and feelings so that they are understood by others. Assertiveness also means knowing how to interact and negotiate so that yours and others’ views are given fair and considerate treatment. It is an essential skill for work and life. Assertiveness training provides individuals with the skills and knowledge to enable them to communicate more confidently and effectively, using assertive behaviour techniques.
SkillsPlus Assertiveness skills training strikes a balance between being too soft (accommodating) and too hard (aggressive), is intended to help you interact more effectively with colleagues, managers, clients and with everyday transactions. Learning in a practical and supportive environment you will be able to practice techniques and methods which will have an immediate impact on your work and your life. This interactive course aims to address the question. This program is ideally suited for people who must communicate rules, regulations, and standards on a regular basis. The workshop will provide them with techniques for speaking with authority while remaining calm, collected and professional.
What will you learn in this course?
Who is this course for?
Professionals that need to develop their assertiveness skills and improve communication with others. Ideal for people looking to take more control of their working and personal life. The training includes techniques and strategies to help delegates become more confident and assertive to achieve their desired outcome, when communicating with others.