Building Effective Relationships

“Great things in business are never done by one person. They're done by a team of people”

Fractured relationships with stakeholders can create a fragmented project, but building positive relationships with the stakeholders of your project is a win-win. Positive relationships strengthen project processes by maintaining strong connections between all members of the team. 

The ability to build long-term and trusting relationships with stakeholders is an essential element that defines the success of project managers and leaders.  A wide range of stakeholders directly influences your business, whether you like it or not.

In the contemporary interconnected business world, companies that have managers who are able to foster a deep level of connection with their stakeholders have a significant competitive advantage.

What will you learn in this course?

  • Describe the importance of effective work relationships
  • Demonstrate professionalism through your behaviour
  • Identify the interdependencies between you and your colleagues
  • How to build good work relationships?
  • Take a strategic approach to relationship management
  • Create rapport with your colleagues, clients and suppliers
  • Prevent conflict relationships in teams and with customers
  • Actively make your professional relationships positive and constructive
  • Handle difficult situations assertively and professionally
  • Develop collaborative working relationships that achieve results
  • Identify your personal strengths and blind sports revealed through Johari Window and EI self-assessments
  • Understand how team members perform under pressure
  • Gain effective strategies for removing misunderstandings in communication process

Who is this course for?

Professionals in the organisation who are dealing with internal and external stakeholders. 

Learning Methodology

  • Face to face or webinar
  • Group discussions
  • Individual and team activities
  • Individual test
  • Case studies
  • Practical activities
  • Role plays
  • Small projects
  • Video recording/play back
  • Individual action plans