Competency Based Interviewing Skills

"Often the best solution to a management problem is the right person."

Competency-based interviews (also called structured interviews) are interviews where each question is designed to test one or more specific skills. Hiring managers must select the ‘right’ candidate. Conducting an interview, must not be limited to an evaluation of a candidate’s technical abilities. Effective organisations recognise that, to find the ‘right’ candidate, it is equally important to assess the applicant’s behavioural/cultural fit for the job and the organisation.

SkillsPlus Competency based interview skills workshop is the recommended solution for you. In this workshop, you will be expected to define what drives performance and how to achieve performance which is commonly known as competencies and you will be taught how to craft questions around competencies; set an interview framework around the questions and peppered with lots of practices. Also, it helps to address a common mistake that most hiring managers’ commit which is to hire based on experience.

What will you learn in this course?

  • Understand the nature of competency-based approach
  • Comprehend the difference between traditional and competency based interviewing skills
  • The systematic approach to interview process
  • Putting competency frameworks to work
  • Learn to prepare for any interview
  • What to look for in the interview process
  • Improve active listening skills
  • Know what questions to ask and how to phrase those questions
  • Learn how to relax the candidate so that you can assess the personality
  • Know how to select the right candidate
  • Prepare competency-based questions based on a job description
  • Develop ability to conduct competency-based interview

Who is this course for?

HR professionals, employees who are directly involved with hiring, recruitment and retaining manpower. For those who are responsible for making the selection decision for new members to their team and already have some experience in recruitment. It can also be tailored to meet the needs of team leaders, managers and recruitment practitioners.

Learning methodology

  • Face to face or webinar
  • Group discussions
  • Individual and team activities
  • Case studies & Practical activities
  • Role plays
  • Projects
  • Video recording/play back