Delegation skills

“No person will make a great business who wants to do it all himself or get all the credit.”

Good delegation saves you time, develops your people, prepares a successor and motivates. Poor delegation will cause you frustration, demotivate and confuse the other person, and fail to achieve the task or purpose itself.  Effective delegation is a critical survival skill for managers and supervisors. Delegation can also be a clear sign that you respect your subordinates’ abilities and that you trust their discretion.  Employees who feel that they are trusted and respected tend to have a higher level of commitment to their work, their organisation, and especially to their manager.

SkillsPlus delegation skills course, participants receive training in the many facets of delegation, including when and whom to delegate responsibilities to, understanding the delegation process, using effective techniques to overcome problems and much more.

What will you learn in this course?

  • Understand the importance and impact of delegation process on an individual and organisation
  • Define successful delegation and overcome barriers of delegating
  • Identify methods through which delegation can be planned, carried out, and reviewed
  • Articulate the benefits of effective delegation and describe the effects of good delegation
  • Delegate the correct level of authority and practice how to delegate effectively
  • Use questioning techniques to review progress and given feedback on their progress
  • Identify tasks that can be delegated and the best team member to delegate these tasks to
  • Nine steps to successful delegation
  • Know how to delegate when you are busy
  • Ten levels of delegation and know how to choose the appropriate level

Who is this course for?

Delegation skills training is ideal for team leaders and managers wanting to enhance their own productivity and focus on their crucial goals, by delegating tasks and projects to their team members.

Learning methodology

  • Face to face or webinar
  • Group discussions
  • Individual and team activities
  • Individual test
  • Case studies
  • Practical activities
  • Role plays
  • Small projects
  • Video recording/play back
  • Individual action plans