The Right Mix: Managing Generations at Work

"We need to learn across generations that there is as much as to learn as there is to teach."

For the first time in history, five generations—Traditionalists, Baby Boomers, Generation X (or Gen Xers), Millennials and Generation Z – are working together under the same roof. A definite lack of awareness exists among these distinct groups. Typically, those of each generation feel they know best—better than those who came earlier, and certainly much better than the new kids on the block. This leads to management challenges, disruption and productivity issues.

Managing Generations in the Workplace is the perfect tool to bridge those gaps, building awareness that will lead to better hires, happier employees, stronger teams, and healthier organizations. It helps participants understand what makes each generation unique, and how each adds its own perspective and value to the workplace.

What will you learn in this course?

  • Identify the different generations in the workplace (Traditionalists; Baby Boomers; Generation X; Generation Y or Millennials; Generation Z)
  • Determine expectations and issues of different generations that shape the multigenerational environment
  • Understand how personal values generate specific behaviour
  • Understand the generational Differences in Leadership
  • Recognize generational differences that play a role in how to motivate employees at work
  • Learn what makes different generations tick and best approaches to effectively communicate with diverse age groups
  • Develop management strategies to meet the needs of different generations
  • Learn and overcome the obstacles and mistakes made in managing generational diversity
  • Honour generational diversity to achieve success and develop individual action plan to implement in the workplace

Who is this course for?

Professionals of all levels who are dealing with different generations in the workplace.

Learning methodology

  • Face to face or webinar
  • Group discussions
  • Individual and team activities
  • Individual test
  • Case studies
  • Practical activities
  • Role plays
  • Small projects
  • Video recording/play back
  • Individual action plans